It is advisable to arrive 5 minutes before a scheduled treatment, being late can result in the shortening of the treatment.
In case of cancellation please notify the SPA Reception 5 hours before the scheduled treatment. If you fail to cancel the treatment on time  You will be charged full cost (100%) for the treatment.
Persons who want to undergo treatments have an obligation  to inform the Spa employee about pregnancy, undergone surgeries, injuries, chronic diseases and  allergies they may have.

We recommend that you come to the Spa without your valuables. Spa employees are not responsible for belongings left in the lockers or treatment rooms.
Most body treatments are performed without clothes, before the treatment you will receive disposable underwear.
You are kindly requested to remain silent in the treatment zone. Please make sure your phone is put in the silent mode, children under 12 are not allowed.
Booking a treatment means that you accept and agree with our rules and regulations .